At ShopFlex, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our Shopify application.

1. Information We Collect

When you install and use ShopFlex, we may collect the following types of information:

Store Information

We collect basic information about your Shopify store, including your store name, domain, and the email address associated with your store account. This information is necessary to provide our services and communicate with you about your account.

Widget Configuration

We store the settings and configurations you create for your widgets, including your selected icons, templates, positioning preferences, and display rules. This data is essential for your widgets to function correctly on your storefront.

Analytics Data

For users on our Pro plan, we collect analytics data such as widget views and click counts. This information helps you understand how visitors interact with your social media widgets.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the ShopFlex service
• Save and synchronize your widget configurations across devices
• Display performance metrics and analytics in your dashboard
• Communicate with you about updates, support, and promotional offers
• Respond to your questions and provide customer support

3. Data Storage and Security

Your widget configurations are stored securely using Shopify's metafield system, which keeps your data within your own store. Additional data, such as analytics, is stored in our secure database infrastructure. All data transmitted between your browser and our servers is encrypted using HTTPS.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• With Shopify, as required for the application to function properly
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property

5. Your Rights Under GDPR

If you are located in the European Union, you have certain rights regarding your personal data under the General Data Protection Regulation (GDPR). These rights include:

• Right of Access: You can request a copy of your personal data that we hold.
• Right to Rectification: You can ask us to correct any inaccurate information.
• Right to Erasure: You can request that we delete your personal data.
• Right to Data Portability: You can request a copy of your data in a portable format.

To exercise any of these rights, please contact us using the information provided below.

6. Data Retention

We retain your data for as long as you continue to use ShopFlex. If you uninstall the application, your widget configurations stored in Shopify metafields will remain in your store unless you manually delete them. Analytics data stored in our systems will be deleted within 30 days of uninstallation. You may also contact us to request immediate deletion of your data.

7. Cookies and Tracking

ShopFlex uses minimal tracking technologies. We use session cookies to maintain your authenticated session within the Shopify admin. For Pro plan users, we track widget views and clicks on your storefront to provide analytics. We do not use third-party advertising or tracking cookies.

8. Children's Privacy

ShopFlex is designed for business use and is not intended for children under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make significant changes, we will update the "Last Updated" date at the top of this page and may notify you through the application or via email.